Refund policy

Refund & Return Policy

We want you to love your purchase! If for any reason you are not completely satisfied with your order, we accept eligible returns under the following conditions.

Return Eligibility

  • Items must be returned within 30 days of delivery.

  • Items must be unworn, unused, unwashed, and in their original condition with all tags attached.

  • Items showing signs of wear, damage, or alteration will not be eligible for a refund.

Return Shipping
Customers are responsible for all return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Restocking & Handling Fee
A 5% handling fee will be deducted from the total refund amount to cover processing and handling costs.

Refund Processing
Once your returned item has been received and inspected, you will be notified of your refund approval. Approved refunds will be issued to the original payment method, minus the 5% handling fee. Please allow 5–10 business days for the refund to appear, depending on your payment provider.

Damaged or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us before returning it. We will work with you to resolve the issue.

How to Initiate a Return
To request a return, please contact us at Designscolucid@gmail.com with your order number and reason for the return. We will provide instructions for sending your item back.

We reserve the right to refuse returns that do not meet the conditions outlined above.